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CRM tips and tricks for beginners

CRM tips and tricks for beginners

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.

Google cloud just got much faster

Google cloud just got much faster

The Google Cloud Platform can do virtually any business computing task you need it to. From pre-written machine learning modules to high-end data analysis, it’s limited only by the internet connection you use to access it. But now, even that is being improved upon.

Android phones link to PC!

Android phones link to PC!

You use a computer, smartphone, or tablet — or all three — to surf the web. So wouldn’t it be great if you could share the sites that you’re browsing between devices? If you’re using an Android phone and Windows 10, now you can.

According to Gartner, Android operating systems held 81.7 percent of the worldwide smartphone market share in 2016. Windows PCs have a similarly robust 84 percent of the desktop operating system market share worldwide.

Google Cloud gets new Citrix features

Google Cloud gets new Citrix features

More businesses are moving their operations to the cloud, but sadly some applications are getting left behind. Today, customers want to access their desktop software as easily as they can access their G Suite apps from any device. Luckily, Google listened to their customers and developed new features with Citrix.

Dedicated circuits improve VoIP calls

Dedicated circuits improve VoIP calls

VoIP (Voice over Internet Protocol) service providers are fully aware of the causes of static, dropped calls, and other problems that occasionally diminish call quality, and may offer higher speed plans as a solution. The same problems may persist and you may end up switching to other providers, but it’s not likely to eliminate the issues.

Introducing Microsoft 365

Introducing Microsoft 365

Microsoft pays more attention to customer feedback than you might think. Many business owners who complained about having to purchase Office 365 and Windows 10 separately are finally getting what they wanted: Microsoft 365.

Microsoft 365 combines Office 365 and Windows 10 into one solution, which will be available in two plans: Microsoft 365 Business and Microsoft 365 Enterprise.

What you need to know about malware

What you need to know about malware

You’ve all heard of viruses, spyware, ransomware and trojans. But did you know that they’re all types of malware? They’re all designed to ruin your digital life, but different types of malware put your computer at risk in different ways. Understanding what sets them apart can keep your business guarded.