SMS & MMS Messaging Terms and Conditions
These SMS & MMS Messaging Terms and Conditions ("Messaging Terms") govern text messages sent by or on behalf of Trinity Networx, LLC ("Trinity Networx," "we," "us," or "our") to individuals who have consented to receive SMS or MMS communications from Trinity Networx.
These Messaging Terms apply only to Trinity Networx's SMS and MMS messaging program. They do not govern Trinity Networx's managed IT services, cybersecurity services, professional services, products, projects, or other technology services.
1. SMS and MMS Messaging Program
Trinity Networx uses SMS and MMS messaging to communicate with individuals who have provided appropriate consent to receive text messages from us.
Depending on your relationship with Trinity Networx and the consent you provided, messages may include:
Marketing and promotional communications concerning Trinity Networx products and services;
Sales and business development follow-up communications;
Responses to inquiries or requests for information;
Appointment scheduling, confirmations, and reminders;
Customer care and service-related communications;
Follow-up communications after telephone calls, meetings, demonstrations, consultations, or other interactions with Trinity Networx; and
Other communications consistent with the purpose for which you provided your consent.
Trinity Networx will use its messaging program only for communications associated with Trinity Networx, LLC and its approved messaging purposes.
2. Consent to Receive Text Messages
You will receive SMS or MMS messages from Trinity Networx only when you have provided consent through an opt-in method made available by Trinity Networx or when otherwise permitted by applicable law.
By opting in to receive text messages from Trinity Networx, you authorize Trinity Networx to send SMS and MMS messages to the mobile telephone number you provided. Some messages may be sent using automated or application-to-person messaging technology.
By opting in, you represent that:
You are the subscriber or authorized user of the mobile telephone number provided;
You are authorized to consent to receiving messages at that number; and
The information you provide to Trinity Networx is accurate.
Consent to receive marketing or promotional SMS or MMS messages is not a condition of purchasing any product or service from Trinity Networx.
Consent to receive SMS or MMS messages is separate from consent to receive communications through other channels, including telephone calls or email.
3. Message Frequency
Message frequency varies.
The number and frequency of messages you receive will depend on your interactions with Trinity Networx, the nature of your request or relationship with us, the communications for which you have consented, and your messaging preferences.
Trinity Networx does not guarantee that any particular number of messages will be sent during any particular period.
4. Message and Data Rates
Message and data rates may apply.
Trinity Networx does not charge a separate fee for participating in its SMS or MMS messaging program. Your wireless carrier may charge message, data, roaming, or other fees under your wireless service plan.
You are responsible for any charges imposed by your wireless carrier.
5. How to Opt Out
You may opt out of Trinity Networx SMS or MMS messages at any time.
Reply STOP to any Trinity Networx text message to unsubscribe.
After submitting an opt-out request, you may receive a final confirmation message acknowledging your request. Trinity Networx will thereafter stop sending messages covered by your opt-out request as required by applicable law.
You may also request removal from the messaging program by contacting Trinity Networx at:
Email: info@trinitynetworx.com
Phone: 951-444-9298
If you have previously opted out and later wish to receive SMS or MMS messages again, you must affirmatively opt in again. Where supported, you may also reply START to resubscribe.
6. Help and Support
For assistance with Trinity Networx text messages:
Reply HELP to any Trinity Networx text message.
You may also contact us at:
Trinity Networx, LLC
3281 E. Guasti Road, Suite 700
Ontario, California 91761
Email: info@trinitynetworx.com
Phone: 951-444-9298
7. Privacy and Mobile Information
Trinity Networx respects the privacy of individuals who participate in its SMS and MMS messaging program.
Mobile telephone numbers, SMS and MMS opt-in information, messaging consent records, and related consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Trinity Networx may disclose information associated with the messaging program to service providers, telecommunications providers, messaging platform providers, mobile carriers, and other vendors only to the extent reasonably necessary to:
Operate and deliver the messaging program;
Transmit SMS and MMS messages;
Process opt-in and opt-out requests;
Maintain records of consent;
Provide technical or operational support;
Protect against fraud, abuse, or unauthorized use; or
Comply with applicable legal or regulatory requirements.
SMS and MMS consent information will not be transferred to third parties for their independent marketing or promotional use.
For additional information concerning Trinity Networx's collection, use, and protection of personal information, please review the Trinity Networx Privacy Policy available on our website.
8. Message Delivery and Wireless Carriers
SMS and MMS delivery is subject to the operation of wireless networks, telecommunications providers, messaging platforms, mobile devices, internet connectivity, and other systems outside Trinity Networx's control.
Trinity Networx cannot guarantee that every message will be delivered or delivered within a particular period.
Wireless carriers are not responsible for delayed or undelivered messages.
The availability and functionality of SMS or MMS messaging may vary depending on your carrier, wireless plan, mobile device, geographic location, and other factors.
9. Your Mobile Number
You are responsible for providing Trinity Networx with a valid mobile telephone number that you are authorized to use.
If your mobile telephone number changes, is reassigned, is disconnected, or is no longer under your control, you should notify Trinity Networx or opt out of the messaging program before discontinuing use of that number.
You agree not to knowingly provide Trinity Networx with a telephone number belonging to another person without authorization.
10. No Modification of Trinity Networx Service Agreements
These Messaging Terms govern only SMS and MMS communications sent by or on behalf of Trinity Networx.
These Messaging Terms do not amend, replace, supersede, or modify any Master Service Agreement, Statement of Work, Quote, Order, Service Plan Exhibit, product agreement, professional services agreement, or other written agreement between Trinity Networx and a customer.
The provision of managed IT services, cybersecurity services, professional services, technology products, projects, support services, and other customer services is governed by the applicable agreement between Trinity Networx and the customer.
If these Messaging Terms conflict with an applicable customer agreement concerning the provision of Trinity Networx services, the applicable customer agreement controls with respect to those services. These Messaging Terms continue to govern participation in the SMS and MMS messaging program.
11. Changes to the Messaging Program
Trinity Networx may modify, suspend, or discontinue all or part of its SMS or MMS messaging program at any time, subject to applicable law.
Trinity Networx may also revise these Messaging Terms from time to time to reflect changes to the messaging program, technology, legal requirements, carrier requirements, or business practices.
The current version of these Messaging Terms will be posted on the Trinity Networx website with its effective date.
Your ability to opt out of SMS or MMS communications will not be limited by a change to these Messaging Terms.
12. Contact Trinity Networx
Questions concerning these SMS & MMS Messaging Terms and Conditions or the Trinity Networx messaging program may be directed to:
Trinity Networx, LLC
3281 E. Guasti Road, Suite 700
Ontario, California 91761
Email: info@trinitynetworx.com
Phone: 951-444-9298
For SMS assistance, reply HELP.
To stop receiving SMS or MMS messages, reply STOP.