Having unsuccessfully worked our way through a few IT support companies we were directed to contact Trinity Networx, our first meeting with Lance really did lay down the foundation of what has become a great relationship, for all those businesses like ours who need continual use of equipment and systems to service your customers, these are the guys you should use.

Since day one of service supply, our equipment has worked seamlessly, when things happen that are business critical they jump on it either remotely or where necessary a site visit is organized. Their team is friendly, efficient and for non-tech guys, they can translate what they do into non-tech speak so you can understand. When planning and executing new work or upgrades, they plan the least amount of down time to our service, meaning we can continue to service our customers without a break or having to inform our customers of long down time.

I recommend Trinity Networx to any business that outsources their IT support, these guys care, know what they are doing and offer value for money, which in my experience is rare in this space, thank you guys for supporting the needs of our business, you make it easy.

Almond May Distribution
Trinity Networx, LLC
5 / 5 stars

"They Go Above and Beyond”

By being under the Trinity Networx umbrella, you will always receive great quality customer service, because they go above and beyond when it comes to troubleshooting an issue. I can gladly say, they have taken care of many issues I have come across. Trinity Networx understands the meaning of business dollars and how important it is to maintain your computer so it can run smoothly. I can only reflect in my past experience while working for the county of Los Angeles. Even though we had I.T. working under the same building, the urgency wasn’t there, which was a shame! Having someone outside the network provided 10x’s better customer service and that is why I am very confident you will enjoy Trinity Networx. Hopefully there will be 10 more real stories of businesses and their star services reps who go the extra mile for their customer’s satisfaction. I hope as to what I wrote makes it easier to choose Trinity.

HR Director
AMR Staffing
Trinity Networx, LLC
5 / 5 stars

"Makes Sure We Receive the Support We Need"

Trinity Networx has been providing network and overall IT support for Anderson Penna Partners, an engineering consulting firm, for more than a year and we are very happy with his service. Lance goes out of his way to make sure that we receive the support we need in a timely, thorough fashion. I would highly recommend Lance and his team.

Principal
Anderson Penna Partners
Trinity Networx, LLC
5 / 5 stars

"Gets the Job Done Right the First Time”

We began working with Lance and Trinity after a complete crash of our firm's file server. Lance worked very quickly to install a new server, recover what data could be retrieved from our backups, and to get us back up and running with very little loss of time. He has implemented a new backup strategy, moved us to an exchange server, and recommended a new ISP all of which have improved our efficiency. Lance and his company are extremely responsive to all of our support requests. He gets the job done right the first time. I highly recommend Trinity Networx to any law firm looking for top notch IT support.

Esq.
Holstein, Taylor and Unitt
Trinity Networx, LLC
5 / 5 stars

My company was with the same IT firm for approximately 20 years and I found that we had out grown the provider’s skill sets. As the President and CEO of a company employing in excess of 15,000 individuals on a yearly basis, it was extremely important that when I made the decision to move to another IT support firm, I found an owner that understood what was involved in this new change. We act as our clients Human Resource department and with 65 staff members at various remote off site locations providing management reports to our clients on a daily basis, making new employee hires, terminations and processing payroll among many other functions, we needed IT support that was paramount to our business 24/7 because of the integrity of our systems operations and data security. I feared this decision could have a potential negative impact and could have been very disastrous to my business. Fortunately, I found moving forward to be quite the opposite experience and I wish I would have moved much sooner! From the onset of negotiations, implementation and onboarding, I found Lance and his team extremely conscientious, on time, and professional. The attentiveness and ongoing support through Trinity Networx Managed Service Total Care Plan has been effective and timely and I am finding Lance to be a good partner in making suggestions of how to better protect my equipment, data, and how to do this in a cost effective manner. I would be happy to answer any questions anyone may have about Trinity Networx.

President and CEO
Trinity Networx, LLC
5 / 5 stars

Aadi [Trinity Networx Technician] provides excellent and speedy service and is always positive, helpful, courteous and pleasant. Someone please give him a pat on the back! The issue he resolved was time sensitive and he quickly took care of it.

LPC end user
Trinity Networx, LLC
5 / 5 stars

It is always a pleasure speaking to Lance [CEO] and Ana [Dispatcher]. Their prompt response, professionalism and polite nature always makes it a pleasant experience.

AMR end user
Trinity Networx, LLC
5 / 5 stars

By being under the Trinity Networx umbrella, you will always receive great quality customer service, because they go above and beyond when it comes to troubleshooting an issue. I can gladly say, they have taken care of many issues I have come across. Trinity Networx understands the meaning of business dollars and how important it is to maintain your computer so it can run smoothly. I can only reflect in my past experience while working for the county of Los Angeles. Even though we had I.T. working under the same building, the urgency wasn’t there which was a shame! Having someone outside the network provided 10x’s better customer service and that is why I am very confident you will enjoy Trinity Networx. Hopefully there will be 10 more real stories of businesses and their star services reps who go the extra mile for their customer’s satisfaction. I hope as to what I wrote makes it easier to choose Trinity.

HR Director
Trinity Networx, LLC
5 / 5 stars

"Thank you...The office staff really UNDERSTOOD you."

Meaning they like your business ways of communication. I really like the all-inclusive [Managed IT Service 3 Year Agreement].

President
CBF Labels, Inc.
Trinity Networx, LLC
5 / 5 stars

"We have experienced excellent customer service"

We have experienced excellent customer service, exceeding our expectations in meeting our needs. Trinity Networx's professionalism, ideas and diligence are outstanding.

Calvary Chapel Chino Valley
Trinity Networx, LLC
5 / 5 stars

"He will make strong and lasting contributions"

Lance is highly organized, efficient, highly competent and instantly likable. He is a true 'man of integrity'; a character trait I greatly appreciate in this esoteric field, having been taken advantage of by IT techs who proceeded him.

D.M.D., M.S.
Glendora Ortho
Trinity Networx, LLC
5 / 5 stars

"Lance goes out of his way to make sure that we receive the support we need"

Trinity Networx has been providing network and overall IT support for AndersonPenna Partners, an engineering consulting firm, for more than a year, and we are very happy with his service. Lance goes out of his way to make sure that we receive the support we need in a timely, thorough fashion. I would highly recommend Lance and his team.

Principal
AndersonPenn Partners, Inc.
Trinity Networx, LLC
5 / 5 stars

"He gets the job done right the first time"

We began working with Lance and Trinity after a complete crash of our firm's file server. Lance worked very quickly to install a new server, recover what data could be retrieved from our backups, and to get us back up and running with very little loss of time. He has implemented a new backup strategy, moved us to an exchange server, and recommended a new ISP all of which have improved our efficiency. Lance and his company are extremely responsive to all of our support requests. He gets the job done right the first time. I highly recommend Trinity Networx to any law firm looking for top notch IT support.

Esq. Holstein
Taylor and Unitt
Trinity Networx, LLC
5 / 5 stars